JamesBristow
May 17, 2026
"Arrived okay, just took a while"
I ordered a top and it did show up eventually, but the delivery was definitely slower than I thought it would be. The tracking barely updated, so I wasn’t really sure when to expect it, if that makes sense. When it arrived, the package was in good condition and everything was there, so no issues with the item itself. I’d probably order again, just not if I needed something in a hurry.
juliawalker1570
April 28, 2026
"I did get my refund in the..."
I did get my refund in the end, so I can’t say it was a terrible experience, but it definitely took longer than I expected. I had to follow up twice, which was a bit annoying, especially because I kept checking my bank app while making coffee in the morning. The support people were fine, just not very quick. Not awful overall, just slower than I’d hoped...
"I was a little worried when it took..."
I was a little worried when it took a couple of days to hear back from customer service, and I kept wondering if my message had even been seen. It was a bit frustrating at first, but they did eventually reply and got everything sorted out, which was reassuring in the end...
Marcus_rahaman97
March 15, 2026
"Shirt quality was a bit disappointing"
I ordered a Hearts training top and expected a bit better for the price. It looked decent when it arrived, and the badge and colours were "spot on", so first impressions weren’t too bad.
After wearing it and washing it once, though, the quality felt a bit disappointing. The material was thinner than I expected, and the stitching around one sleeve had already started coming loose. The fit was also a little odd, tighter than my usual size.
Delivery was fine, so I can’t really complain about that side of things. But overall, the product itself let it down for me, and I’d probably "think twice" before ordering clothing from the site again.
"I was happy with the fit because..."
I was happy with the fit because the size was spot on and it felt just right when I tried it on, no guessing or weird sizing issues or anything...
hello_mildred338
December 06, 2025
"Easy enough and no hassle for me"
I ordered from heartsfc.co.uk for the first time, i found it easy to use. I managed to find what I wanted quickly, choosing the size was simple, and the checkout felt nice and straightforward to me.
After I paid, I got the email updates, which made the whole thing feel clear and reassuring. From my experience, the website worked well and I’d be happy to use it again.